Terms of Service

Last updated: 13 July 2025

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Action Talks Ltd ("Company," "we," "us," or "our") concerning your access to and use of the talkqv.com website and services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, you must not access or use the Services.

2. Eligibility

You must meet the following requirements to use our Services:

  • You must be at least 18 years old
  • You have the legal capacity to enter into binding contracts
  • You are not prohibited from accessing the Services under applicable laws
  • You will comply with these Terms and all applicable laws

3. User Accounts

3.1 Account Creation

To access certain features of our Services, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information to keep it accurate and current
  • Maintain the security of your account credentials
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

3.2 Account Types

We offer two types of accounts:

  • Participant Accounts: For individuals participating in research studies
  • Researcher Accounts: For individuals or organizations conducting research studies

4. Platform Usage

4.1 For Participants

As a participant, you agree to:

  • Provide honest and accurate responses during research studies
  • Complete studies you commit to in a timely manner
  • Respect confidentiality requirements of studies
  • Not create multiple accounts to participate in the same study
  • Not use automated tools or bots to complete studies

4.2 For Researchers

As a researcher, you agree to:

  • Provide accurate study descriptions and requirements
  • Compensate participants fairly and promptly as agreed
  • Comply with all applicable research ethics guidelines and regulations
  • Protect participant data in accordance with applicable laws
  • Not use the platform for illegal or unethical research purposes
  • Obtain necessary ethical approvals before conducting studies

5. Payments and Fees

5.1 Participant Payments

Participants will be compensated according to the terms specified in each study. Payment processing may take up to 14 business days after study completion and approval.

5.2 Researcher Fees

Researchers agree to pay the fees specified in their selected pricing plan. We reserve the right to:

  • Change our pricing at any time with reasonable notice
  • Suspend services for non-payment
  • Charge fees for additional services

5.3 Refunds

All fees paid are non-refundable except as required by law or as explicitly stated in these Terms.

6. Intellectual Property

The Services, including all content, features, and functionality, are owned by Action Talks Ltd and are protected by copyright, trademark, and other intellectual property laws.

You are granted a limited license to:

  • Access and use the Services for their intended purpose
  • Download and print materials for personal, non-commercial use

You may not:

  • Modify, copy, or create derivative works of our Services
  • Reverse engineer or attempt to extract source code
  • Remove any copyright or proprietary notices
  • Use our Services to create a competing product or service

7. Prohibited Activities

You agree not to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Transmit any harmful or malicious code
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Services
  • Harass, abuse, or harm other users
  • Collect user information without consent
  • Use the Services for fraudulent purposes
  • Impersonate others or provide false information

8. Data Protection and Privacy

Your use of our Services is also governed by our Privacy Policy. By using the Services, you consent to our collection and use of your information as described in the Privacy Policy.

9. Termination

We may suspend or terminate your access to the Services at any time, with or without notice, for:

  • Violation of these Terms
  • Fraudulent or illegal activity
  • Requests by law enforcement or government agencies
  • Extended periods of inactivity
  • Technical or security issues

You may terminate your account at any time by contacting us at contact@talkqv.com

10. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Warranties of merchantability or fitness for a particular purpose
  • Accuracy, reliability, or availability of the Services
  • Freedom from errors, viruses, or other harmful components

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ACTION TALKS LTD SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, DATA LOSS, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES.

12. Indemnification

You agree to indemnify, defend, and hold harmless Action Talks Ltd and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from your use of the Services or violation of these Terms.

13. Dispute Resolution

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales.

13.2 Jurisdiction

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of the Services after such changes constitutes acceptance of the modified Terms.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

16. Contact Information

If you have any questions about these Terms of Service, please contact us:

Action Talks Ltd

39 Mount Pleasant Road

Dartford, England

DA1 1TD

Email: contact@talkqv.com

Website: talkqv.com